Voyagerr said the fault was resolved shortly after noon and estimated that 5,000 to 10,000 people were affected, after a nationwide power outage earlier in the morning disrupted medical, disability (färdtjänst) and school transport bookings.The company blamed a major power failure in Gothenburg and said staff worked at full capacity while regions including Västmanland, Dalarna, Jämtland–Härjedalen, Värmlandstrafiken, Hallandstrafiken, Malmö and Gothenburg reported disruptions and operators resorted to manual checks and paper-and-pen processes.Henrik Bojö said larger customers faced the most complications,
Voyagerr is establishing geographically separate data centres to avoid repeats, and travellers with urgent needs in Västmanland were urged to call 021-473 00 00.